Data Protection Policy

OKW Taka's Privacy Policy –
Your Data, Your Rights

Every piece of your data at okw is stored with the highest level of security. We believe protecting your privacy is not just a legal obligation — it's our ethical commitment.

Last Updated: January 1, 2026
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Why Is Your Data Safe with okw?

A quick overview of the key pillars of our privacy policy

End-to-End Encryption

All your personal and financial data is secured with 256-bit SSL encryption. No one can view or read your data during transmission.

No Data Shared with Third Parties

Okw never sells your personal information to advertisers or third parties. No data is disclosed except where legally required.

Your Control Over Your Data

You can view, update, or delete your stored data at any time. Your information is never processed without your consent.

Secure Data Storage

Your data is stored in internationally certified, secure data centers. Regular backups and audits are conducted to ensure data integrity.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. Your opt-out request will take effect within 48 hours.

International Standards Compliance

Okw's Privacy Policy adheres to international data protection standards, with regular independent audits to verify our systems.

Summary: okw takes your privacy seriously. We only collect what's necessary, never share your data without your consent, and you can request deletion of your information at any time.

1 Introduction & Overview

OKW Taka ("okw", "we", "us") is an online betting and gaming platform serving users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal data through our website, mobile app, and all related services.

This privacy policy covers our Terms & Conditions part. By using any okw service, you are considered to have agreed to this policy. Please read it carefully before using our services.

We believe your data belongs to you. okw holds it only as a trusted service provider, and only for as long as it is needed to deliver our services.

2 What Types of Information We Collect

Under okw's privacy policy, we collect three categories of data. Each category is used only for its specified purpose.

Data Type Example How We Collect Information
Identity Information Name, date of birth, national ID number, address Registration form, KYC verification
Contact Information Mobile number, email address Registration Form
Financial Information Mobile Pay/Nagad number, bank account details, transaction history Payment Processing
Device Information IP address, browser type, operating system Automatically
Usage Data Game history, betting patterns, login times While Using the Platform
Cookie Data Session cookies, preference settings, analytics data Browser Cookies

What We Don't Collect: okw never stores your full bank card number or CVV. Once a transaction is processed through the payment gateway, this information is not retained on our servers.

3 Why We Collect Your Information

Under okw's Privacy Policy, we only collect and process your data for the legitimate purposes listed below. No information is collected unnecessarily.

  • Contractual Obligations: To manage your account, process deposits and withdrawals, and deliver gaming services.
  • Identity Verification: To comply with Anti-Money Laundering (AML) and KYC regulations.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: To address your questions and resolve any complaints.
  • Legal Obligations: To comply with regulatory requirements.
  • Service Improvement: To analyze and improve the user experience.
  • Responsible Gaming: To identify problematic gaming patterns and offer support.

4 How Your Data Is Used

Any information we collect is used only for specific, limited purposes. okw never uses your data to make decisions that work against you.

Account & Service Management

Your name, mobile number, and email are used for account creation and login. Financial information is processed for deposits and withdrawals.

Security & Verification

Your IP address and device information are used to detect suspicious logins or fraudulent activity — this is done solely to keep your account secure.

Personalized Experience

Based on your gaming preferences and history, we may suggest relevant promotions and games. This personalization is always optional and can be turned off at any time.

Please Note: okw does not use automated decision-making processes that could significantly affect your rights. Decisions such as account restrictions always involve human review.

5 Data Sharing & Disclosure Policy

One of the most important aspects of okw's Privacy Policy is our data sharing policy. We never sell your personal information. Data may only be shared in the limited circumstances outlined below:

Authorized Third Parties

  • Payment Providers: With Mobile Pay, Nagad, Rocket, or banks solely for processing transactions.
  • KYC Services: With identity verification providers, solely for verification purposes.
  • Game Providers: Minimum data necessary for third-party game operations.

Legal Disclosure

We may be required to share relevant information in response to a court order, government investigation, or a valid request from a licensing authority. In such cases, we will make every effort to notify you in advance where possible.

Our Commitment: All third-party providers are contractually required to comply with okw's privacy standards. When we share data, only the minimum necessary information is disclosed.

6 Cookies & Tracking Technologies

Okw uses cookies and similar tracking technologies on its website and app. In this privacy policy, we're transparent about which cookies are used and why.

You can disable optional cookies at any time through your browser settings. Note that some features may become limited as a result.

7 Data Retention Period

Under okw's privacy policy, we do not retain your data longer than necessary. Retention periods by data type are outlined below:

  • Account Information: For the duration of your account and 5 years after closure (as required by law).
  • Financial Transaction Records: 7 years from the date of the last transaction (for tax and audit purposes).
  • KYC Documents: 5 years after account closure.
  • Communication History: 3 years.
  • Session Cookies: Deleted when the browser is closed.
  • Analytics Data: Up to 2 years in anonymized form.

Once the retention period expires, your data is securely and permanently deleted. If we are required to retain any data longer due to legal obligations, you will be notified.

8 Your Privacy Rights

Okw's Privacy Policy gives you full control over your data. You can exercise the following rights at any time:

Right to Access
You can request to view the information we hold about you.
Right to Rectification
You can request corrections to any information that is inaccurate or incomplete.
Right to Erasure
Under certain conditions, you can request the permanent deletion of your data.
Right to Restrict Processing
You can ask us to restrict or suspend the processing of your data.
Right to Data Portability
You can receive your data in a machine-readable format.
Right to Object
You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@okw-taka.com. We will respond to your request within 30 days.

Exception: Data retained for legal obligations may not be eligible for deletion. In such cases, we will provide you with a detailed explanation.

9 Protection of Minors' Privacy

Okw is strictly for individuals aged 18 and above. We do not knowingly collect data from anyone under 18.

If we become aware that a minor has registered on our platform, the account will be immediately suspended and all associated data will be permanently deleted.

If you believe a minor is using our platform, please report it to us at support@okw-taka.com. We will take prompt action.

For Parents: If your child has accidentally registered on okw, please contact us immediately. We will close the account and permanently delete all associated data.

10 Privacy Policy Updates

Okw may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, the introduction of new services, or improvements to our security practices.

  • For significant changes, you will be notified by email at least 30 days before they take effect.
  • Minor updates will be communicated via a notice on the website.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

You can always check when the policy was last updated by looking at the "Last Updated" date at the top of the page.

11 Contact Us

For any questions, concerns, or requests regarding your data or this privacy policy, please reach out to us through the following channels:

Email
support@okw-taka.com
Live Chat
24/7 Help Center
Response Time
Within 48 Hours
Help Center
Your Data Is Safe

Join okw safely today

You've read our privacy policy — now open an account with confidence. Your data is completely secure and will never be sold.

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